JULY
08
Tuesday
ico
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07/08/25 7:00 AM
07/08/25 8:30 AM
America/Chicago
Breakfast
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31377 <br/>
Bridge Lounge
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
7:00 - 8:30 AM
Bridge Lounge
Breakfast
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07/08/25 8:30 AM
07/08/25 9:30 AM
America/Chicago
Welcome Address
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31378 <br/>
Join us for a Welcome address by Jackie Strohbehn, President of Nelnet Campus Commerce.
Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
8:30 - 9:30 AM
Music City Ballroom
Welcome Address
Join us for a Welcome address by Jackie Strohbehn, President of Nelnet Campus Commerce.
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07/08/25 9:30 AM
07/08/25 10:30 AM
America/Chicago
Project Horizon & Product Launch!
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31379 <br/>
Be the first to audience to hear about and SEE in action our new communications platform, Notify!
Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
9:30 - 10:30 AM
Music City Ballroom
Project Horizon & Product Launch!
Be the first to audience to hear about and SEE in action our new communications platform, Notify!
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07/08/25 10:30 AM
07/08/25 11:00 AM
America/Chicago
Break
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31380 <br/>
Foyer
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
10:30 - 11:00 AM
Foyer
Break
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07/08/25 11:00 AM
07/08/25 12:00 PM
America/Chicago
Speed Networking!
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31381 <br/>
Make the most of your time by connecting quickly and meaningfully with other higher ed professionals that know just what you're dealing with!
Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
11:00 AM - 12:00 PM
Music City Ballroom
Speed Networking!
Make the most of your time by connecting quickly and meaningfully with other higher ed professionals that know just what you're dealing with!
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07/08/25 12:00 PM
07/08/25 1:00 PM
America/Chicago
Lunch
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31382 <br/>
Enjoy a delicious lunch (provided). Enjoy Solutions Showcases from our sponsors GradGuard, Convera and CIBC.
Bridge Lounge
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
12:00 - 1:00 PM
Bridge Lounge
Lunch
Enjoy a delicious lunch (provided). Enjoy Solutions Showcases from our sponsors GradGuard, Convera and CIBC.
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07/08/25 1:00 PM
07/08/25 1:45 PM
America/Chicago
Breakout A: Doing More with Less: A Blueprint for Lean, High-Impact Teams
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31417 <br/>
Are you frequently asked to take on more work with an ever-decreasing number of full-time employees? In this session, I'd like you to learn how Rutgers University's Student Accounts Department successfully managed a 50% reduction in staff while serving over 70,000 students and maintaining outstanding student service. Anthea will discuss her strategies for achieving high student satisfaction through data analysis, process automation, and departmental restructuring. As a result, the depar...
Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
1:00 - 1:45 PM
Music City Ballroom
Breakout A: Doing More with Less: A Blueprint for Lean, High-Impact Teams
Are you frequently asked to take on more work with an ever-decreasing number of full-time employees? In this session, I'd like you to learn how Rutgers University's Student Accounts Department successfully managed a 50% reduction in staff while serving over 70,000 students and maintaining outstanding student service. Anthea will discuss her strategies for achieving high student satisfaction through data analysis, process automation, and departmental restructuring. As a result, the department is providing over 90% of virtual services, and achieving high customer satisfaction rates. Attendees will receive a guide to implement similar strategies within their teams.
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07/08/25 1:00 PM
07/08/25 1:45 PM
America/Chicago
Breakout B: Experience Notify: Create, Connect, and Collaborate Live
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31415 <br/>
(Facilitated by Jill Rong, Product Manager at Nelnet Campus Commerce) In this interactive session, you will have the opportunity to explore our new, live communications product for the very first time. Admins will log in, navigate the platform, and build their own communications from scratch. This hands-on experience is designed to provide you with a deep understanding of the product's features and capabilities. Additionally, we'll be soliciting your valuable feedback on the population and c...
Fisk 1
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
1:00 - 1:45 PM
Fisk 1
Breakout B: Experience Notify: Create, Connect, and Collaborate Live
(Facilitated by Jill Rong, Product Manager at Nelnet Campus Commerce) In this interactive session, you will have the opportunity to explore our new, live communications product for the very first time. Admins will log in, navigate the platform, and build their own communications from scratch. This hands-on experience is designed to provide you with a deep understanding of the product's features and capabilities. Additionally, we'll be soliciting your valuable feedback on the population and communication builder tools to help us refine the product further. Join us to gain practical experience and help shape the future of this exciting new tool!
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07/08/25 1:00 PM
07/08/25 1:45 PM
America/Chicago
Breakout C: Streamlining Non-Student Payments: Best Practices for Checkout & Forms
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31428 <br/>
(Presented by Nelnet Campus Commerce Staff) In this workshop, we'll dive into the challenges surrounding non-student payments and explore various solutions. We'll walk through different products, including Checkout, Payment Forms, and Commerce Manager, to help you identify the right fit for your non-student payment needs. This session will be hands-on, allowing you to explore the solutions and ask questions as we work through the best ways to address your specific requirements.<br>
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Fisk 2
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
1:00 - 1:45 PM
Fisk 2
Breakout C: Streamlining Non-Student Payments: Best Practices for Checkout & Forms
(Presented by Nelnet Campus Commerce Staff) In this workshop, we'll dive into the challenges surrounding non-student payments and explore various solutions. We'll walk through different products, including Checkout, Payment Forms, and Commerce Manager, to help you identify the right fit for your non-student payment needs. This session will be hands-on, allowing you to explore the solutions and ask questions as we work through the best ways to address your specific requirements.
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07/08/25 1:45 PM
07/08/25 2:15 PM
America/Chicago
Break - Coffee Break Presentation by TAB "Simplifying the 1098-T Process"
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31387 <br/>
Make the 1098-T process easier for staff and students! See how you can save time and improve the student experience with Tab’s 1098-T platform and Nelnet integration.
Foyer
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
1:45 - 2:15 PM
Foyer
Break - Coffee Break Presentation by TAB "Simplifying the 1098-T Process"
Make the 1098-T process easier for staff and students! See how you can save time and improve the student experience with Tab’s 1098-T platform and Nelnet integration.
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07/08/25 2:15 PM
07/08/25 3:00 PM
America/Chicago
Breakout A: Streamlining Campus Transactions: Unlocking the Power of Storefront
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31418 <br/>
Presented by Miami University, this session provides an in-depth look at Storefront, a centralized platform that empowers departments and student organizations across campus. With seamless integration into your ERP system, Storefront simplifies reconciliation and offers a cashless payment option, reducing the risks associated with physical deposits. Discover how Storefront can be customized to manage a variety of transactions, including annual conference registrations, student organizational ...
Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
2:15 - 3:00 PM
Music City Ballroom
Breakout A: Streamlining Campus Transactions: Unlocking the Power of Storefront
Presented by Miami University, this session provides an in-depth look at Storefront, a centralized platform that empowers departments and student organizations across campus. With seamless integration into your ERP system, Storefront simplifies reconciliation and offers a cashless payment option, reducing the risks associated with physical deposits. Discover how Storefront can be customized to manage a variety of transactions, including annual conference registrations, student organizational dues, fundraising sales, and course material purchases. Learn how Miami University has leveraged Storefront to streamline processes, improve efficiency, and enhance the financial experience for the entire campus community.
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07/08/25 2:15 PM
07/08/25 3:00 PM
America/Chicago
Breakout B: Optimizing Nelnet Payment Plans: Best Practices for Administrators
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31419 <br/>
(Presented by Nelnet Campus Commerce Staff) Join us for a focused session designed for school administrators using Nelnet's Payment Plan product. Learn how to configure and manage payment plans efficiently, explore key features, and discover opportunities to streamline processes. Share feedback, discuss challenges, and collaborate with peers to uncover best practices for optimizing your payment plan system.<br>
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Fisk 1
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
2:15 - 3:00 PM
Fisk 1
Breakout B: Optimizing Nelnet Payment Plans: Best Practices for Administrators
(Presented by Nelnet Campus Commerce Staff) Join us for a focused session designed for school administrators using Nelnet's Payment Plan product. Learn how to configure and manage payment plans efficiently, explore key features, and discover opportunities to streamline processes. Share feedback, discuss challenges, and collaborate with peers to uncover best practices for optimizing your payment plan system.
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07/08/25 2:15 PM
07/08/25 3:00 PM
America/Chicago
Breakout C: Hands-On Session with Sponsor Billing & Payments
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31420 <br/>
(Presented by Nelnet Campus Commerce Staff) In this hands-on session, admins will gain direct experience with the Sponsor Billing & Payments system, exploring both the sponsor and school perspectives. You'll learn how to streamline the sponsor billing process and reduce the effort and time needed to manage it. Additionally, we'll focus on strategies to increase payment efficiency, ultimately reducing sponsor receivables and improving cash flow. This session is designed to provide you with pra...
Fisk 2
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
2:15 - 3:00 PM
Fisk 2
Breakout C: Hands-On Session with Sponsor Billing & Payments
(Presented by Nelnet Campus Commerce Staff) In this hands-on session, admins will gain direct experience with the Sponsor Billing & Payments system, exploring both the sponsor and school perspectives. You'll learn how to streamline the sponsor billing process and reduce the effort and time needed to manage it. Additionally, we'll focus on strategies to increase payment efficiency, ultimately reducing sponsor receivables and improving cash flow. This session is designed to provide you with practical skills that will help optimize your billing and payment workflows.
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07/08/25 3:00 PM
07/08/25 3:30 PM
America/Chicago
Break - Coffee Break Presentation by Bluefin "Simplifying Campus Payment Security with Bluefin's P2PE Manager®"
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31392 <br/>
Securing data across campus is top priority for colleges and universities. While institutions realize the importance of PCI-validated point-to-point encryption (P2PE) for the protection of payment and data security, managing a P2PE solution can bring operational and compliance-related issues for institutions, especially around chain of custody, device management, and PCI P2PE attestation. In today’s coffee break presentation, we’ll review Bluefin’s online portal, P2PE Manager®, and how our so...
Foyer
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
3:00 - 3:30 PM
Foyer
Break - Coffee Break Presentation by Bluefin "Simplifying Campus Payment Security with Bluefin's P2PE Manager®"
Securing data across campus is top priority for colleges and universities. While institutions realize the importance of PCI-validated point-to-point encryption (P2PE) for the protection of payment and data security, managing a P2PE solution can bring operational and compliance-related issues for institutions, especially around chain of custody, device management, and PCI P2PE attestation. In today’s coffee break presentation, we’ll review Bluefin’s online portal, P2PE Manager®, and how our solution provides Nelnet clients the ability to simplify P2PE compliance and device management, with features that: Track every device from injection to installation, Manage users, locations, and custodians with ease, View real-time device and transactional activity, and Report with built-in tools for chain of custody and attestations.
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07/08/25 3:30 PM
07/08/25 4:15 PM
America/Chicago
Breakout A: Improving Billing Accuracy and Payment Options: A Success Story
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31421 <br/>
Discover how our institution has improved billing accuracy and expanded payment options for both current and former students. By refining our billing processes, we've ensured that bills are as accurate as possible, right up to disbursement day for financial aid. This has led to an increase in payment plan enrollments and transactions, while minimizing under and over payments. Additionally, our extended, interest-free payment plan has provided former students with flexible repayment options, r...
Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
3:30 - 4:15 PM
Music City Ballroom
Breakout A: Improving Billing Accuracy and Payment Options: A Success Story
Discover how our institution has improved billing accuracy and expanded payment options for both current and former students. By refining our billing processes, we've ensured that bills are as accurate as possible, right up to disbursement day for financial aid. This has led to an increase in payment plan enrollments and transactions, while minimizing under and over payments. Additionally, our extended, interest-free payment plan has provided former students with flexible repayment options, reducing the need for third-party collections and minimizing financial losses for the institution.
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07/08/25 3:30 PM
07/08/25 4:15 PM
America/Chicago
Breakout B: Hands-On Session with Storefront: Streamlining Product Sales with Centralized Control
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31422 <br/>
(Presented by Nelnet Campus Commerce Staff) In this hands-on session, admins will go through the new training process and implement their own solutions in a test environment. You'll get to see how the solution can help streamline the process of selling products, offering centralized control while allowing for distributed management. This practical experience will give you a deeper understanding of how to efficiently manage product sales in a way that suits your school's needs.<br>
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Fisk 1
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
3:30 - 4:15 PM
Fisk 1
Breakout B: Hands-On Session with Storefront: Streamlining Product Sales with Centralized Control
(Presented by Nelnet Campus Commerce Staff) In this hands-on session, admins will go through the new training process and implement their own solutions in a test environment. You'll get to see how the solution can help streamline the process of selling products, offering centralized control while allowing for distributed management. This practical experience will give you a deeper understanding of how to efficiently manage product sales in a way that suits your school's needs.
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07/08/25 3:30 PM
07/08/25 4:15 PM
America/Chicago
Breakout C: Tuition Protection: A Best Practice for Strengthening Student and Institutional Financial Wellness
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31423 <br/>
(Presented by Sponsor GradGuard) GradGuard programs support financial wellness to support both the student and institution. Help address institutional uncertainty and bring confidence to the evolving needs of students.<br>
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Fisk 2
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
3:30 - 4:15 PM
Fisk 2
Breakout C: Tuition Protection: A Best Practice for Strengthening Student and Institutional Financial Wellness
(Presented by Sponsor GradGuard) GradGuard programs support financial wellness to support both the student and institution. Help address institutional uncertainty and bring confidence to the evolving needs of students.
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07/08/25 4:15 PM
07/08/25 4:45 PM
America/Chicago
Break
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31397 <br/>
Foyer
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
4:15 - 4:45 PM
Foyer
Break
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07/08/25 4:45 PM
07/08/25 5:30 PM
America/Chicago
Sponsor Session by Convera
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31434 <br/>
(Presented by Convera) Description TBD.<br>
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Fisk 2
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
4:45 - 5:30 PM
Fisk 2
Sponsor Session by Convera
(Presented by Convera) Description TBD.
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07/08/25 4:45 PM
07/08/25 5:30 PM
America/Chicago
Breakout A: Streamlining Reconciliation: North Dakota State University's Best Practices with Storefront
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31424 <br/>
Join us for a live demonstration of NDSU’s streamlined reconciliation process for aligning Storefront reports, General Ledger, and Bank transactions. This session will showcase an efficient, monthly workflow for bursars and accountants, highlighting tools and best practices to ensure accurate and timely reconciliations. Gain practical insights to simplify your reconciliation process and improve financial accuracy.<br>
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Music City Ballroom
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
4:45 - 5:30 PM
Music City Ballroom
Breakout A: Streamlining Reconciliation: North Dakota State University's Best Practices with Storefront
Join us for a live demonstration of NDSU’s streamlined reconciliation process for aligning Storefront reports, General Ledger, and Bank transactions. This session will showcase an efficient, monthly workflow for bursars and accountants, highlighting tools and best practices to ensure accurate and timely reconciliations. Gain practical insights to simplify your reconciliation process and improve financial accuracy.
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07/08/25 4:45 PM
07/08/25 5:30 PM
America/Chicago
Breakout B: Hands-On Session with Refunds: Shape the Future of the New User Interface
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31425 <br/>
(Presented by Nelnet Campus Commerce Staff) In this hands-on session, admins will go through the new training process and implement their own solutions in a test environment. You'll get to see how the solution can help streamline the process of selling products, offering centralized control while allowing for distributed management. This practical experience will give you a deeper understanding of how to efficiently manage product sales in a way that suits your school's needs.<br>
<br>
<br>
Fisk 1
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
4:45 - 5:30 PM
Fisk 1
Breakout B: Hands-On Session with Refunds: Shape the Future of the New User Interface
(Presented by Nelnet Campus Commerce Staff) In this hands-on session, admins will go through the new training process and implement their own solutions in a test environment. You'll get to see how the solution can help streamline the process of selling products, offering centralized control while allowing for distributed management. This practical experience will give you a deeper understanding of how to efficiently manage product sales in a way that suits your school's needs.
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07/08/25 6:00 PM
07/08/25 8:00 PM
America/Chicago
Client Appreciation Dinner
View session: https://nelnet.connect.space/accounts/events/campusconnect2025/agenda/2025-07-08#session_row_31402 <br/>
Bridge Lounge
CampusConnect Nashville 2025
campusconnect@nelnet.net
MM/DD/YYYY
6:00 - 8:00 PM
Bridge Lounge
Client Appreciation Dinner
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